EXPEND NIDHI LIMITED
We are looking freher candidate for Customer care executive to manage a team of representatives who will offer excellent customer service and after sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing…
Contact the leads who respond through any social media platformsProvide accurate information to the prospects who inquire about the programsManage large amounts of inbound and outbound calls in a timely mannerEnsure high levels of customer satisfaction through excellent sales servicePresent,…
Contact the leads who respond through any social media platformsProvide accurate information to the prospects who inquire about the programsManage large amounts of inbound and outbound calls in a timely mannerEnsure high levels of customer satisfaction through excellent sales servicePresent,…
Managing a team of representatives offering customer support.Making 60 90 calls per day for salesCompleting the targetOverseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new…