Working with customers to identify the software problems and advising on the solutions. Logging and keeping record of customer/employee queries. Ability to give software Demonstrations to customers. Updating self help manual so customers/employees can try to fix problems by themselves.…
Should have an experience in generating revenues for web design & development business through online bidding channels such as Guru, Elance & oDesk and various other sources In writing proposals, RFP, RFI responses for prospects and clients & close deals…