Urgent Hiring For Customer Support And Support Desk International Bpo

0 - 8 Year    Surat, India
C-108, ITC building, Majura Gate, Surat, Gujarat, India

Job Description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Customer Service Responsibilities list:
• Manage large amounts of incoming / outgoing calls
• Generate sales leads
• Identify and assess customer’s needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
Location: Surat
Salary: ?15,000 to - ?35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to Hr@votiko.com
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

Skills Required

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Job Detail

  • Job Id
    JD1868384
  • Industry
    BPO/ITES
  • Total Positions
    10
  • Job Type:
    Full Time
  • Salary:
    350000-450000
  • Employment Status
    Permanent
  • Job Location
    Surat, India
  • Education
    Any Graduate
  • Experience
    0 - 8 Year
  • Apply By
    Oct 17, 2021
  • Job Posting Date
    Jun 17, 2021