To be considered for the position of customer service executive, there are skills and other qualities one must possess, these include:
• A first degree in Management Studies, Business, Marketing, or any other related discipline
• Effective communication skills: A customer service executive must have the ability to communicate both verbally and in writing
• Ability to effectively work with a team
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time
• Possession of interpersonal skills to be able to relate cordially with different classes of people
• Ability to handle stress well
• Ability to listen and pay attention to details
• Smart thinker: The service executive should be able to think quickly in providing solutions to the problems of customers
• Possess a pleasant and clear speaking voice, coupled with a fluency in English
• He/she must be highly motivated
• He/she should be open minded and enthusiastic towards excellence
• Possess a fair knowledge on how to use the computer system and its basic application
• Ability to be thorough and extremely analytical
Benefits
• Incentives on target Achievement
• 5 Working Days (Sat-Sun Off)
• Salary: ?13,000 to - ?35,000.00 /month
• Website: - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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