:
Resolving customer queries that maintains a high standard of customer service. Handling Inbound & Outbound calls Making follow-up calls.
Required Knowledge, Skills, and Abilities:
- We want a candidate who has a good command in English.
- Basic knowledge of Excel.
- Flexible to work in a challenging work environment.
- Result Oriented
- Must be comfortable for Calling.
- Handling inquiries coordinating/following up accordingly.
- Good knowledge of MS-office & basic internet.
Major Duties and Responsibilities:
- Lead in Handling Telephonic Inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Location: Surat
Salary: ?13,000 to - ?35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com
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