Bpo For Voice Process
Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Keep records of all conversations in our call center database in a comprehensible way.
• Meet personal/team qualitative and quantitative targets Requirements.
• Previous experience in a customer support role.
• Strong phone and verbal communication skills along with active listening.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively Qualifications-Any Graduate.
Skills Required
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Job Detail
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Job IdJD2026344
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IndustryBPO/ITES
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Total Positions10
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Job Type:Full Time
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Salary:15000-20000
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Employment StatusPermanent
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Job LocationSurat, India
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EducationAny Graduate
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Experience0 - 5 Year
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Apply ByDec 14, 2021
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Job Posting DateAug 14, 2021