Job Description

Job Summary:

We are seeking a motivated and energetic TeleSales Executive/s to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, answering inquiries, promoting services/products and closing sales or appointments. If you have excellent communication skills, a positive attitude and enjoy working in a fast-paced environment, we'd love to hear from you!

Key Responsibilities:

Make outbound calls to potential & generate leads. Promote products/services and explain their benefits to prospective clients. Identify customer needs and offer relevant solutions. Schedule appointments for sales teams or follow up on leads. Maintain accurate records of customer interactions, including details of calls made, issues raised and outcomes. Coordinate with team members to resolve customer complaints or concerns and ensure satisfaction. Meet or exceed monthly targets related to calls, appointments and sales. Update customer information in the company database. Collaborate with team members to improve performance and strategies.

Requirements:

Any Bachelor's degree. 2+ years experience in similar role Fluent in spoken English. Knowledge of other languages will be an added advantage. Proven experience in tele-calling, customer service or sales. Strong verbal communication skills with the ability to build rapport with customers. Good listening skills and the ability to handle customer objections. Ability to work independently as well as part of a team. Basic computer skills, including proficiency with MS Office or CRM software. Strong organizational skills and attention to detail. Positive attitude and willingness to learn. Candidates from BPO, KPO and related industry who are looking for fixed day shift are welcomed to apply.

Benefits:

Fixed Day Shift - 9:30 AM to 6:00 PM (no night shift or rotational shift or early morning shift) Career growth opportunities. Supportive and friendly work environment.
Job Types: Full-time, Permanent, Fresher

Pay: From ?15,000.00 per month

Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma (Preferred)
Experience:

total work: 2 years (Preferred) Telemarketing: 2 years (Preferred)
Language:

Hindi (Preferred) English (Required) Gujarati (Preferred)
Work Location: In person