Job Description

Job Summary:

We are seeking a motivated and results-driven

Telecalling Executive

to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, explaining products/services, and converting leads into sales or appointments. This role requires excellent communication skills, a persuasive attitude, and a customer-centric approach.

Key Responsibilities:

Make outbound calls to prospective customers and generate leads. Handle inbound calls and respond to customer inquiries in a timely and professional manner. Provide information about products or services to potential and existing customers. Follow up with leads to ensure conversion and maintain customer interest. Maintain a database of customer information and call records using CRM tools. Achieve daily, weekly, and monthly targets for calls, leads, and conversions. Resolve customer complaints and queries efficiently and escalate issues when necessary. Participate in training and development programs to improve knowledge and performance.
Job Types: Full-time, Permanent

Pay: ?8,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Life insurance Provident Fund
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person