Job Description

Key Responsibilities

Technical Support & Troubleshooting

: Diagnose and resolve issues related to CCTV cameras, DVR/NVR systems, and associated software. Provide assistance to clients via phone, email, or remote access tools. pathsgroup.com

Installation & Configuration

: Set up and configure CCTV systems, including cameras and recording equipment, ensuring optimal coverage and functionality. expertia.ai

System Maintenance

: Conduct routine inspections and maintenance to ensure continuous operation of CCTV systems. Perform necessary repairs or upgrades as needed. expertia.ai

Client Training & Documentation

: Provide training to clients on system operation. Maintain detailed records of installations, maintenance activities, and technical issues. expertia.ai

Collaboration

: Work closely with sales and technical teams to identify and resolve system issues. Stay updated with the latest advancements in CCTV technology. expertia.ai

Required Skills & Qualifications

Technical Expertise

: Proficiency in CCTV systems, including knowledge of cameras, recorders, and surveillance software. Familiarity with networking principles and IP camera systems. pathsgroup.comaceda.co.uk+2expertia.ai+2superworks.com+2

Problem-Solving Abilities

: Strong analytical skills to diagnose and resolve technical issues efficiently. pathsgroup.com

Communication Skills

: Excellent verbal and written communication to effectively assist clients and document technical information.

Educational Background

: A degree or diploma in Electrical Engineering, Information Technology, or a related field is often preferred. expertia.ai

Certifications

: Certifications such as CompTIA Security+, CCNA, or vendor-specific credentials can be advantageous.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Shift:

Day shift
Work Location: In person