Job Description

Oversees all aspects of daily store operations, ensuring a positive customer experience, efficient sales, and effective staff management. Responsible for achieving sales targets, maintaining inventory, and implementing visual merchandising strategies, all while adhering to company policies and procedures.

Creating a Positive Environment:

Fostering a welcoming and engaging atmosphere for customers.

Delivering Excellent Service:

Ensuring high levels of customer satisfaction through effective engagement and problem-solving.

Handling Customer Issues:

Addressing customer complaints and concerns professionally and efficiently. Hiring and onboarding new staff, ensuring they are well-trained on products, policies, and customer service. Managing employee schedules, assigning tasks, and overseeing daily operations. Leading, motivating, and managing store staff, including training and performance management. Motivating the sales team to achieve and exceed sales targets. Ensuring smooth and efficient daily operations of the store, including opening and closing procedures. Maintaining visual merchandising standards to enhance product visibility and appeal in coordination with Merchandising team. Monitoring inventory levels, conducting stock counts and loss prevention. Preparing reports on sales and inventory. Ensuring the store is clean, organized, and well-maintained. Maintaining clear and effective communication with staff and management.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Provident Fund
Work Location: In person