Job Description

Work with a world class team to develop, implement, and support cutting edge Oracle technology. We are seeking a seasoned and proactive IT Manager to lead a team in Oracle Health Foundations. This role is critical to ensuring the stability, efficiency, and continuous improvement of our Oracle Health Foundations product groups and related support services. You will manage a team responsible for handling security patch management, People Management, system maintenance, tech upgrades and contribute to innovation and automation initiatives that enhance service delivery and operational excellence.



Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents, and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria.


Key Responsibilities:


Lead and manage functional group within Oracle Health Foundations Team, ensuring timely resolution of JIRA and Support requests.


Oversee routine platform maintenance activities including patching, health checks, and compliance.


Ensure high availability and performance of the Presentation Layer environment of all customers.


Collaborate with SREs and cross-functional teams to implement automation, improve tools, and drive innovation.


Identify and implement process improvements that enhance team efficiency and service quality.


Monitor team performance, provide coaching and development, and foster a culture of accountability and growth.


Support incident and change management processes in accordance with ITIL or internal service standards.


Generate operational reports, track key metrics, and present status updates to leadership and stakeholders.