Job Description

Key Responsibilities

• Responsible for the Facilities & Administration activities of the company.
• He/she will also ensure to provide 24x7 secure, safe, and conducive working atmospheres to all the employees and ensure zero downtime of the facility.
• Manage a team of administrative staff and third-party logistics staff.
• Have the capability to motivate and supervise, ensure goals and targets are met, and KRAs are clearly defined, ensure the team meets the defined SLAs for all administration services.
• Monitor vendor’s and service providers’ performance regularly to ensure the quality of service/ delivery within specified timelines.
• Manage various admin functions, including facilities management, office maintenance, housekeeping services, security services, transportation, and office build-outs.
• Ensure that systems and procedures as laid down by management are strictly complied with & also provide inputs for possible improvements in the service. Organise, analyse, interpret, and evaluate results and provide practical, cost-effective solutions.
• Identify and negotiate with new vendors, managing yearly increments and invoice cycles.
• Negotiations with vendors, managing facilities provided for running of office viz, housekeeping, security, reception / front desk, office assistants, pantry & catering services, maintenance, landscaping, annual maintenance contracts.

• Manages relationships with property owners, leasing partners, flex space providers throughout our agreement with these partners, including renewals and terminations. • Ensure compliance with statutory norms and requirements required for the smooth functioning of services and office. Accountable for internal and external administration audits.
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Qualifications Experience and Skills

• Bachelor’s / Master’s Degree in any discipline.
• Six-plus years of demonstrated experience heading the administrative, facilities, security function in large and reputed organisations, preferably IT/ITES companies.
• Should have extensive working knowledge of Ms Office.
• The post holder should have good exposure in the end to end facilities & administration, security, transport, budgeting, process management, housekeeping, compliance, space utilisation, general administration.
• Thorough understanding of general management techniques in a large and complex organisation and manage complex property estates and facilities portfolio, staff.
• Excellent verbal, presentation and written communication skills.