Education: Bachelor's degree in Computer Science, Information Technology, or a related field (Advanced degrees/certifications in AI, Data Science are a plus)
Technical Expertise:
Extensive experience with Salesforce Einstein AI (including Einstein Service GPT, Einstein Bots)
Proficiency in Salesforce platform development (Apex, Visualforce, Lightning components)
Strong understanding of AI, machine learning, and natural language processing (NLP)
Salesforce Development Background:
Proven Salesforce development and customization experience
In-depth knowledge of Salesforce architecture and best practices
Ability to develop custom Salesforce applications and workflows
Analytical Skills:
Strong problem-solving skills, ability to analyze complex data sets
Experience with data analysis and reporting tools within Salesforce
Communication Skills:
Excellent verbal and written communication skills
Ability to convey technical concepts to non-technical stakeholders
Project Management:
Experience managing multiple projects and meeting deadlines
Strong organizational skills and attention to detail
Preferred Qualifications:
Salesforce certifications (Salesforce Certified Einstein Analytics and Discovery Consultant, AI Associate)
Experience with other AI tools and platforms
Data Cloud and Data Model Setup
Data transformation using SF data cloud tools.
Data ingestion and integrations in batch as well as API based integration
Calculated insights and formula field setup
Segment creation and activation
Job Type: Full-time
Benefits:
Paid time off
Schedule:
* Day shift
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