0-2 years (Freshers with strong communication skills are welcome)
About Us:
Kaash Studio is a growing product design and rapid manufacturing studio based in Pune. We offer services like 3D printing (SLA, SLS, MJF, FDM), product design, prototyping, and small-batch manufacturing. We're looking for a Sales Coordinator to join our dynamic team and support our clients throughout their journey from enquiry to delivery.
Role Overview:
The Sales Coordinator will act as the communication bridge between our clients and internal teams. You'll manage incoming enquiries, coordinate with the design and production teams, and ensure smooth execution of orders while maintaining a high level of client satisfaction.
Key Responsibilities:
Handle Incoming Enquiries:
Monitor email, WhatsApp, and website leads to note down new client enquiries and maintain a proper record.
Client Communication:
Interact with clients to understand their requirements, provide updates, and ensure timely follow-ups.
Team Coordination:
Communicate order details clearly with the design and production team, follow up on timelines, and resolve any bottlenecks.
Order Tracking & Documentation:
Maintain an organized record of all ongoing and completed orders, including timeline tracking and material usage.
Market Research & Lead Generation:
Research new companies/startups and identify potential clients who may need product development or 3D printing services.
CRM & Reporting:
Enter and update client and order details into the CRM system. Share weekly reports on leads, follow-ups, and closed deals.
Support Sales Team:
Assist the sales or management team in preparing quotations, presentations, and basic documentation.
Upsell & Retain Clients:
Understand client needs deeply and suggest additional services wherever relevant to support their product development journey.
Key Skills Required:
Excellent written and verbal communication
Basic understanding of design, manufacturing, or 3D printing (training can be provided)
Strong coordination and follow-up skills
Detail-oriented and organized
Self-motivated and eager to learn
Proficient in Google Sheets, Gmail, and basic CRM tools
Preferred Qualifications:
Bachelor's degree in Business, Marketing, Engineering, or related fields
Prior internship or experience in client servicing, operations, or sales support (not mandatory)
What You'll Gain:
Exposure to the fast-growing world of product design and 3D printing
Opportunity to work with startups and product innovators
Learning hands-on coordination and operations in a creative industry
Be part of a small, collaborative, and passionate team
Job Type: Full-time
Pay: ?10,000.00 - ?20,000.00 per month
Ability to commute/relocate:
Hadapsar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education: