Job Description

Role Summary

AIS production Support is seeking smart motivated individual to take the role of level 1 /Level2 application support related to hedge funds specific to Interactive General Ledger Systems support and operations. ( accounting & reporting). Monitoring production environments , Address application issues that come via tickets , emails , phone calls and automated alerts. Deploy applications to UAT and production environments . Understand the application within DW/AIS360/ Suite .

1. Resolve daily accounting and system/application issues

2. Communicate daily with various members within the company to ensure proper production support.

3. Act as and liaison between the developers and the users in explaining accounting concepts for new reports or system enhancements

4. Train users on the basic functions of the accounting software and it's related applications

5. Reproduce production problems by testing in beta/test environment prior to release into production

6. Work closely with developers to test enhancements and upgrades.

7. 5 to 7 years of experience

8. Should be ready for night shifts on rotational basis Shift timing range - 3 PM IST to 4 AM IST

Core/Must have skills

• Unix Utilities, unix scripting & basic unix commands
• proficiency in writing SQL queries
• experience with tools Autosys, ServiceNow,Geneos, Dynatrace,Splunk
• Debugging java log , debugging stored procedures in Sybase or Oracle database, debugging report logics
• Unix & windows server
• Apache & tomcat server
• Technical expertise to investigate different app logs
• Issue, Incident,Problem,Change & Release Management
• UAT environment support & testing
• Working with vendor support (creating cases and following up)

Good to have skills

Banking domain preferably knowledge of Hedge Fund and it's accounting, Trade life cycle, settlement and Clearing, Corporate Action, securities, financial instrument types

Work Schedule

Hybrid. shift coverage in between 3 pm to 4 am IST, requires rotational night shift

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers