Job Description

Job summary

Entity:

Customers & Products

Job Family Group:

Procurement & Supply Chain Management Group

:

As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp's customers & products (C&P) business area is setting up a

business and technology centre (BTC) in

Pune, India

.

This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, maximising technology, and developing deep expertise.The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!


About the role!


We are seeking a meticulous and proactive a

PU

Planning Systems SME

to support our Planning Unit (PU) planning community in improving the efficiency of our digital planning systems, including Kinaxis Maestro. This role is pivotal in ensuring consistent planning practices with global operating templates, supporting end users, fix system issues, and driving adoption of new processes and enhancements. The role will form part of a global community of functional guides who will work closely with the Global Planning Centre of Excellence and the IT technical architect and support teams to triage and prioritise ongoing process or technical defects, as well as prioritise and author agreed enhancements within the system.


This position requires shown Kinaxis Maestro experience as a contributor or author, combining strong analytical skills within our digital planning tool ERPs (SAP, JDE) with having the ability to develop positive relationships with supply chain planning and IT colleagues both in Pune and in the markets

Role & Responsibilities:

System Expertise & User Support

Serve as the primary go-to guide for Kinaxis Maestro for the PU community, providing hands-on support to end users.


Supervise and analyze how PU end users perform planning activities, ensuring alignment with global planning playbook standards as configured in the tool


Address end user queries related to system functionality, troubleshooting, and standard processes.


Act as the first line of support for system defects, triage in and raise through a defined process based on criticality and business impact as needed.


Represent the PU in future digital enhancements as we evolve our Planning digital landscape, to include functionalities such as machine learning, AI, and Decision Intelligence.

Training & Adoption:

Conduct PU training sessions, mentoring users to improve their proficiency in Kinaxis Maestro.


Actively participate in the global community of Planning System Domain Experts (SMEs), led through the Planning Centre of Excellence (COE), to share trends, arising concerns and improvement areas across geographies


Develop and maintain PU training materials, PU Standard Operating Procedures (SOPs), and best practice documentation aligned to the global planning operating model.


Ensure smooth onboarding of new PU users, guiding them through planning processes within the system.


Drive adoption of new system capabilities, ensuring effective organizational change.

Process Optimization & Governance

Identify gaps or inefficiencies in how PU users apply planning process functionality within Kinaxis.


Collaborate with global and Community of Practice teams to drive continuous improvement in planning practices as implemented within Kinaxis


Ensure consistency to global standards, policies, and governance frameworks.


As part of the global SME community, provide feedback to IT and Process Owners on system enhancements and user experience improvements.


Once appropriate certified, carry out agreed authoring and minor improvements within the system to meet prioritized needs

Experience & Qualification:

Education:

Bachelor's degree or equivalent experience in supply chain management, Logistics, Business, or a related field (master's preferred).

Experience:

5+ years of confirmed ability in Supply Chain Planning, with a solid grasp of demand, supply, and inventory planning with hands-on experience as a Contributor withing Kinaxis Rapid Response / Kinaxis Maestro


Shown experience in Supply Chain planning with hands on experience leading teams with a digital E2E tool


Strong analytical skills and proficiency in supply chain software (Kinaxis Maestro highly desirable and ERP systems (SAP ECC, S4 Hana, JDE)


Ability to assess planning behaviors and drive user process standardization within a tool


Excellent process and digital problem-solving and troubleshooting abilities.


Effective communicator with strong training and coaching skills for those in planning in Pune and in the markets


Experience in organisational change and user adoption strategies.


Ability to work multi-functionally with local, PU and global planning teams, and technical IT teams

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Cost Management, Creativity and Innovation, Decision Making, Digital fluency, Inventory Management, Negotiation planning and preparation, Resilience, Risk Management, Sourcing strategy, Supplier Performance Management, Supply Chain Development, Supply chain management, Sustainability awareness and action

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.



If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.