Manager

Year    Chennai, Tamil Nadu, India

Job Description


Why Patients Need You
Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.
What You Will Achieve
We are seeking a highly motivated individual to join Pfizer’s Digital Solution and Service Management organization.
Our team is responsible for operations of all Core digital systems across Customer Experience, Commercial Enablement and Market Facing Solutions globally. Our mission is to help bring medicines to patients through the delivery of impactful and sustainable technology solutions. Through our team of talented technologists, we provide solution and service delivery, technology platforms managements, and optimization and application support excellence. The Manager, Solution and Service Management is a critical role in helping us achieve our mission
We are looking for candidates with extensive experience in Informatica and Snowflake. This role will be part of Market Access and Revenue Management support function, responsible for managing support and operations of Analytics and Insights suite of applications. This role will maintain stable, compliant, and reliable systems, engaging with customers and service providers to resolve issues, and partnering with solution delivery to deploy new solutions and capabilities.
How You Will Achieve It


  • Works closely with a team to build and improve custom database and ETL applications.

  • Participates in system enhancements and responsible for application support

  • Performs System and Unit tests of team application updates and is responsible for project level test plans

  • Participates and leads teams in code reviews and application analysis to maintain standard coding practices

  • Participates in system enhancement and operational processes. Responsible for the creation of application support documents used by the support team for critical processes, and coordination of efforts when support issues arise

  • Confirm the technical design and integration requirements with various systems to support processes that require data exchange

  • Works closely with the core platform team when upgrades occur, or new applications are put into production

  • Works on application maintenance releases and system patching

  • Partner with Solution Delivery and Engineering leads to define and implement supportability requirements and manage transition of projects to long-term support.

  • Identify continuous improvement opportunities and engage others to define an appropriate approach and deliver results

  • Maintain key metrics for quality, efficiency, and performance. Identify areas for improvement, agree and implement improvement plans with Digital Business Partner.

  • Manage and report team progress related to the work efforts of responsible areas.

  • Ensure all application support activities and actions are compliant with SDLC processes and procedures.

  • Prepare and deliver operational updates to business stakeholder groups and solution delivery leads.

Qualifications
Must-Have

  • Bachelor’s degree required, preferably in Computer Science, Engineering or related field

  • 5+ years of relevant experience in database development on any major RDBMS platforms like Oracle, SQL Server

  • 4+Years of experience with Informatica, IICS and Snowflake

  • Developing and maintaining ETL flows in Informatica/IICS

  • Experience in Data platform architecture, multi-dimensional models, Star and Snowflake schemas.

  • Experience in Snowflake data modeling and ELT using Snowflake SQL, implementing complex stored procedures

  • Strong knowledge of data warehousing concepts and ETL best practices

  • Developing Informatica ETL mappings using Designer, Workflow Manager, Workflow Monitor, and Repository Manager

  • Deploy fully operational data warehouse solutions into production on Snowflake

  • Experience with Windows batch and Unix shell scripts

  • Understanding of the integrity of development models including the enforcement of standards, policies, and system stewardship principles

  • Excellent written, interpersonal, and oral communication skills, communicate and liaise broadly across functions and the global organization.

  • Deep knowledge of SDLC processes and compliance related activities.

  • Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment.

  • Strong analytical, critical thinking, and troubleshooting skills

  • Ambition to learn and utilize emerging technologies while working in a stimulating team environment

Nice-to-Have

  • Knowledge of systems within Market Access and Revenue Management function in the Pharmaceutical or Life Sciences industry.

  • Process-oriented with strong organization, project management and coordination skills.

  • Ability to adapt to changing working conditions and work assignments, to be open, and motivated to learn and adopt new ideas and concepts.

  • Experience managing vendors and contracted resources in both a staff augmentation and outsourcing model


Work Location Assignment: Remote

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
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Job Detail

  • Job Id
    JD2889107
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year