Job Description

Brief Position Description

The LMS Administrator is responsible for managing all elements of Learning Management System - SABA CLOUD at Novotech

Minimum Qualifications and Experience

• Graduate in Information Management, Computer Science or similar field of study.
• Relevant experience/qualifications in Learning and Development/E-learning or HR shared services professions may also be considered.
• Preferably at least two years experience working in LMS Administration.
• Must be able to communicate clearly, able to prioritize and meet deadlines with a client-focused approach.
• Must be willing to work on a contract role.

• Manages the day-to-day and ongoing operation, maintenance, usage, analysis and administration of the Learning Management System - SABA CLOUD.
• Work closely with the LMS Product Manager, IT and L&D Department to develop standards and processes for submission of content into the Learning Management System from various systems and applications.
• Create courses, curriculum and assessments as per the requirements and build prescriptive rules (PR) for auto-assignment.
• Proactively monitor and validate all data input and output of LMS system.
• Uploads Contents such as SOPs, Videos & SCORM etc into Content Server.
• Performs quality assurance checks on content and tests content behaviour and communication in Sandbox prior to deployment in Production.
• Analyze and prepare reports on training utilization, enrolment and program participation.
• Manage security roles, permissions and notifications within the LMS.
• Answers and resolves technical issues related to the LMS systems/features and manage LMS support help desk tickets in a ticketing system tool.
• Creates user accounts and familiar with bulk import processes.
• Maintains consistency in process standards for the LMS and document RFCs, system settings and configurations.
• Manage Saba Meetings and ILT/VLT course creation and roster management.