Job Description

Manage a portfolio of customers and serve as their key point of contact, Build and maintain strong, long-lasting customer relationships, Understand customer needs and provide appropriate solutions and recommendations, Handle customer inquiries, complaints, and escalations in a timely and professional manner, Collaborate with cross-functional teams to ensure customer success, Identify opportunities to enhance the customer experience and drive customer loyalty, Prepare regular reports and maintain accurate customer records on MS- word & excel. Manage Reception work and handle calls. Schedule meetings and appointments.
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time
Education:

Bachelor's (Required)
Experience:

total work: 2 years (Required) Customer service: 2 years (Required)
Language:

English (Required)
Work Location: In person