is responsible for coordinating the movement of freight between shippers (who need to transport goods) and carriers (who provide the transport). The broker ensures shipments are delivered efficiently, safely, and at competitive rates, while maintaining relationships and ensuring regulatory compliance.
Key Responsibilities:
1.
Connecting Shippers and Carriers
Act as the
middleman
between companies needing to ship goods (shippers) and transportation providers (carriers).
Understand the specific shipping needs of clients and find suitable carriers.
2.
Negotiating Rates
Negotiate competitive freight rates
with carriers while maintaining profit margins.
Ensure rates align with market trends, fuel costs, and shipment urgency.
3.
Managing Shipments
Schedule and
coordinate pickups and deliveries
.
Track shipments in real-time and provide updates to clients.
Handle rescheduling and problem-solving for delays or issues.
4.
Act as the point of contact for clients.
Handle complaints, delays, and disputes with professionalism.
Maintain strong, long-term relationships with customers.
7.
Using Transportation Management Systems (TMS)
Use digital tools to
post loads
, track shipments, and manage logistics workflow.
8.
Sales & Business Development
Generate new leads
, onboard new clients, and grow accounts.
Promote services through calls, emails, and online load boards.
9.
Invoicing & Payment Coordination
Ensure accurate
billing and timely payment
collection.
Reconcile any billing discrepancies between shippers and carriers.
10.
Market Knowledge
Stay up to date on:
Fuel prices
Freight trends
Industry regulations
Seasonal changes impacting rates or capacity.
Job Types: Full-time, Permanent
Pay: ?32,500.00 - ?62,799.62 per month
Benefits:
Food provided
Health insurance
Paid sick time
Paid time off
Work Location: In person
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