Lead business requirements gathering and design IAM solutions aligned with enterprise goals.
Develop IAM architecture, physical design, and long-term technology strategy.
Own and evolve the IAM roadmap in collaboration with internal and external stakeholders.
Triage and resolve P3/P4 tickets related to ForgeRock IAM components.
Conduct daily application health checks and sanity testing.
Support integration and troubleshooting of Social Identity Providers (IDPs).
Participate in incident management, root cause analysis, and command center calls.
Coordinate with internal teams (e.g., BEC, CEC, AlwaysON) for issue resolution.
Maintain and update technical documentation and knowledge base articles.
Generate operational and performance reports as per business needs.
Ensure smooth transition of project deliverables to support and operations teams.
Required Skillset:
Hands-on experience with ForgeRock Identity Platform (AM, IDM, DS, IG).
Strong understanding of IAM protocols and standards (SAML, OAuth2, OIDC).
Proficiency in directory services (LDAP) and incident/ticket management tools (e.g., ServiceNow, Jira).
Familiarity with monitoring tools and log analysis.
Basic scripting knowledge (e.g., Shell, Python).
Experience in coordinating configuration and code changes with engineering and application teams.
Knowledge of deployment processes for staging and production environments.
Soft Skills:
Excellent communication and presentation skills.
Strong analytical and problem-solving abilities.
High level of personal and professional ethics and integrity.
Ability to work collaboratively across global teams.
Flexibility to work in shifts.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (B.E/B.Tech preferred).
ITIL certification or equivalent is a plus.
Work Experience:
Minimum of 8-10 years of experience in Identity and Access Management (IAM).
At least 3 years of experience leading technical initiatives or teams.
Proven experience with ForgeRock IAM components and enterprise-level IAM operations.
Job Type: Full-time
Pay: From ?2,550,000.00 per year
Benefits:
Health insurance
Leave encashment
Paid sick time
Work from home
Schedule:
Monday to Friday
Rotational shift
Work Location: Remote