Greeting of the day....!!!!!!
One of our clients in leading Travel Industry is looking for Travel Consultant
Designation: Travel Consultant
Experience: 1+ Year
Company is established in 2002.Company have powerful brand across the world. Has an official accreditation in(IATA) and (TAFI).
MAJOR RESPONSIBILITIES AND DUTIES:
Advice / consult clients for Domestic and/or International trip planning -This includes all travel-related requirements which are to be carried out in a proficient manner and in accordance with Company Procedures, Standards and account specific Service Level Agreement (SLA) and Travel Policy.
Client Relationship- Associate will be a one stop shop for the client and will be responsible for ensuring flawless customer service to be provided to the clients.
Handling end to end travel requirements for the traveller- Creating bookings/Cancellations/Reissues/Refunds etc.
Process and complete travel requirements (from initial enquiry to file finishing)- as requested by corporate clients in accordance with their travel policy and relevant Service Level Agreement (SLA). This covers all aspects of travel including air, accommodation, car hire, insurance, visa, foreign exchange etc.
Profile Updating-Action amendments to client Profile by ensuring information are queued to appropriate department for updating.
Proactive response to clients per the agreed SLA
Active participation in the training program and all other company activities to keep oneself abreast with the traveller product enhancements.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES:
Strong understanding and knowledge of basic operations functionalities.
Strong ability to communicate effectively both written and verbally.
Good knowledge of MS excel
EDUCATION AND WORK EXPERIENCE REQUIREMENTS:
GDS - Preferably Amadeus
Preferably a Graduate.
Minimum 1 year experience working in a travel company (reservations and ticketing)
Salary - 3 lpa (Depends on last drawn salary)
Job Location: - Pune
Working Days:-Mon to Fri: 10 to 6.30 PM Sat half day
Interested please forward you're CV at [email protected]
Kindly confirm your interest by sending your CV mentioning the following details:-
Current Salary pm:
With Best Regards,
Sr. Recruitment Executive
Excellence Recruitment Solutions