HamBOLDS Pvt Ltd is a fast-growing beauty and personal care company, proudly backed by
Sun Chem India
, a leader in cosmetic manufacturing for over 26 years. At HamBOLDS, we craft science-backed, nature-inspired personal care solutions that meet the evolving needs of today's consumers.
We are the proud creators of three unique D2C brands:
Epitight
? https://epitight.in
Cozitis
? https://cozitis.com
Niconi
? https://buyniconi.com
Role Overview
As a
D2C Operations Manager
, you will be responsible for overseeing the entire post-order fulfillment process-from order placement on Shopify, through OMS/WMS platforms, to final last-mile delivery. Your day-to-day will involve coordination with courier partners, delivery aggregators, and internal teams to ensure timely and accurate dispatches while resolving any escalations.
Key Responsibilities
Manage end-to-end D2C order journey:
Shopify ? OMS ? WMS ? Delivery
Work on
EasyEcom
,
Unicommerce
, or similar OMS platforms
Coordinate with delivery aggregators (ClickPost, WareIQ, etc.) and courier partners (Delhivery, Blue Dart, etc.)
Monitor order flow and ensure timely pickups, dispatches, and deliveries
Handle order exceptions and resolve escalations proactively
Maintain operational dashboards, track KPIs, and identify improvement areas
Liaise with customer support and warehouse teams for smooth execution
Key Skills & Qualifications
Min 3 years of experience in
D2C/eCommerce operations
Strong understanding of OMS/WMS systems and order fulfillment
Experience with Shopify and third-party courier integrations
Excellent communication, coordination, and follow-up skills
Proactive problem-solving mindset and attention to detail
Familiarity with tools like Excel, Google Sheets, and dashboards
Why Join HamBOLDS?
Fast-growing, innovation-first beauty brand
Learn & grow with a passionate and driven team
Real ownership and visible impact on daily operations
Vibrant, collaborative work culture that values ideas and execution
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?85,000.00 per month
Benefits:
Flexible schedule
Schedule:
Day shift
Application Question(s):
What is your current CTC?
What is your expected CTC?
Experience:
Operations management: 3 years (Required)
Work Location: In person
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