E Commerce Manager

Year    MH, IN, India

Job Description

About HamBOLDS Pvt Ltd



HamBOLDS Pvt Ltd is a fast-growing beauty and personal care company, proudly backed by

Sun Chem India

, a leader in cosmetic manufacturing for over 26 years. At HamBOLDS, we craft science-backed, nature-inspired personal care solutions that meet the evolving needs of today's consumers.

We are the proud creators of three unique D2C brands:

Epitight

? https://epitight.in

Cozitis

? https://cozitis.com

Niconi

? https://buyniconi.com

Role Overview



As a

D2C Operations Manager

, you will be responsible for overseeing the entire post-order fulfillment process-from order placement on Shopify, through OMS/WMS platforms, to final last-mile delivery. Your day-to-day will involve coordination with courier partners, delivery aggregators, and internal teams to ensure timely and accurate dispatches while resolving any escalations.

Key Responsibilities



Manage end-to-end D2C order journey:

Shopify ? OMS ? WMS ? Delivery

Work on

EasyEcom

,

Unicommerce

, or similar OMS platforms Coordinate with delivery aggregators (ClickPost, WareIQ, etc.) and courier partners (Delhivery, Blue Dart, etc.) Monitor order flow and ensure timely pickups, dispatches, and deliveries Handle order exceptions and resolve escalations proactively Maintain operational dashboards, track KPIs, and identify improvement areas Liaise with customer support and warehouse teams for smooth execution

Key Skills & Qualifications



Min 3 years of experience in

D2C/eCommerce operations

Strong understanding of OMS/WMS systems and order fulfillment Experience with Shopify and third-party courier integrations Excellent communication, coordination, and follow-up skills Proactive problem-solving mindset and attention to detail Familiarity with tools like Excel, Google Sheets, and dashboards

Why Join HamBOLDS?



Fast-growing, innovation-first beauty brand Learn & grow with a passionate and driven team Real ownership and visible impact on daily operations Vibrant, collaborative work culture that values ideas and execution
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?85,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift
Application Question(s):

What is your current CTC? What is your expected CTC?
Experience:

Operations management: 3 years (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3874705
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year