to join our growing team. The ideal candidate will be responsible for managing marketplace operations (Amazon, Flipkart, Meesho, etc.). This role involves end-to-end order management, product listing creation, marketplace compliance, inventory oversight, and customer support coordination.
Key Responsibilities: Order & Customer Experience Management
Process orders efficiently across platforms (Amazon, Flipkart, Artrack.in, etc.).
Manage returns, cancellations, refunds, and customer queries with care and professionalism.
Track customer feedback and reviews to identify product or service improvements.
Marketplace & Website Operations
Monitor and manage
inventory
,
stock levels
, and
product pricing
across all channels.
Maintain product catalogs, ensure correct categorization, and update product attributes.
Identify and resolve listing issues, policy violations, and compliance concerns.
Plan and implement platform-specific
promotions
,
offers
, and
bundle deals
.
Product Listings & Content Optimization
Create and publish new product listings with
descriptions, and bullet points
.
Manage product images, videos, and enhanced content (such as
Amazon A+ Content
).
Ensure branding, pricing, and content consistency across all platforms.
Track product performance and suggest content or pricing improvements as needed.
Requirements:
Proven experience in managing eCommerce operations on
Amazon, Flipkart
, and other marketplaces.
Familiarity with logistics tools such as
Ship rocket
,
Nimbus Post
, or similar.
Proficiency in Excel/Google Sheets and basic knowledge of eCommerce CMS platforms.
Strong attention to detail, organizational skills, and ability to multitask.
Basic knowledge of
digital marketing
and
SEO
is a plus.
Good written and verbal communication skills.
Job Type: Full-time
Pay: ?15,000.00 - ?33,000.00 per month
Schedule:
Day shift
Work Location: In person
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