Company: Delhivery Location: Various cities across India Job Type: Full-time/Part-time
Job Summary: As a Delhivery Delivery Boy, you will be a crucial part of the company's logistics network, responsible for the timely and safe delivery of parcels and packages to customers' doorsteps. This role requires punctuality, responsibility, and strong customer service skills.
Key Responsibilities:
Delivery: Accurately and efficiently deliver packages to the designated addresses within the given time frame.
Pick-up: Collect canceled orders or returns from customers as required.
Documentation: Maintain accurate records of all deliveries and payments, obtaining customer signatures on delivery papers.
Cash Handling: Collect cash on delivery (COD) payments from customers and handle transactions with care.
Customer Service: Interact with customers in a professional and courteous manner, addressing their queries and complaints politely.
Route Management: Plan and follow the most efficient daily travel routes to maximize deliveries.
Compliance: Adhere to all traffic regulations and company safety protocols.
Reporting: Promptly report any issues, discrepancies, or road accidents to your supervisor.
Requirements:
Age: Must be 18 years or older.
Vehicle: Must own a two-wheeler (motorcycle/scooter) and have a valid driving license.
Smartphone: Must have a working Android smartphone to use the Delhivery partner app for navigation and delivery management.
Education: Typically, a minimum educational qualification of 10th or 12th pass is required.
Skills:
Good knowledge of local roads and routes in your area.
Strong time management and organizational skills.
Effective communication and customer service skills.
Ability to work flexible hours, including day or night shifts.
A responsible and punctual work ethic.
Salary and Benefits:
Salary: Competitive monthly salary, often with performance-based incentives. Salaries can vary significantly based on location and the number of deliveries completed. Some sources suggest a range from ?15,000 to over ?40,000 per month, including incentives.
Incentives: Earn extra for completing a higher number of deliveries or achieving specific performance targets.
Benefits: Delhivery may offer benefits such as health and life insurance, provident fund (PF), and medical benefits.
Payment: Payments are typically made on a weekly basis.