Customer Support Executive (cse)

Year    KL, IN, India

Job Description

Responsibilities: o Lead Management: o Adding leads to the profile center. o Creating profiles based on lead audio. o Collecting primary details from customers through calls. o Customer Communication: o Explaining services and procedures to customers. o Creating groups and providing greeting messages. o Sending required document lists to groups. o Following up on document collection and pending documents. o Document Management: o Sorting and uploading documents to the drive. o Creating customer profiles based on documents and information. o Analysis & Report Management: o Logging in and downloading CIBIL reports. o Sending CIBIL reports to customers personally and to groups. o Analyzing CIBIL reports to identify obligations. o Reviewing bank statements for EMI deductions. o Bank Coordination: o Collecting filling details during the login process. o Sending customer documents to banks for login via email. o Coordinating with customers, updating bank updates, and providing details. o Data Management: o Updating the all-Profile - document received and pending sheet. o Provide daily case updates, including the status of all cases. o Ensure all updates are accurately recorded in the profit centre.
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Internet reimbursement
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Education:

Master's (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person

Application Deadline: 30/07/2025

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Job Detail

  • Job Id
    JD3883076
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year