Job Description

Handle incoming customer inquiries via phone, email, and in-person with professionalism and efficiency. Maintain updated records of customer interactions, transactions, and feedback. Coordinate with the internal sales team to track and update client requirements and follow-ups. Sending quotations, basic product details, and order updates to clients. Ensure timely follow-up with clients regarding queries, deliveries, and satisfaction. Assist in scheduling meetings, follow-ups, and appointments as per the Sales Head's direction. Maintain basic reports related to client interactions, order status, and follow-up actions. Coordinate with logistics and operations to ensure timely order fulfillment and client communication. Provide general support to the sales team in terms of documentation, presentations, or client coordination.
Job Type: Full-time

Pay: ?350,000.00 - ?450,000.00 per year

Benefits:

Provident Fund
Education:

Bachelor's (Preferred)
Experience:

CRM: 1 year (Required)
Language:

English (Preferred)
Work Location: In person