to join our team. The ideal candidate will have a passion for helping customers for problem solving. Candidate will be responsible for handling inbound and outbound calls, as well as managing customer inquiries through chat processes.
Experience:
Freshers to 2 Years (
Female Candidates
)
Key Responsibilities:
Handle inbound and outbound customer calls and chat inquiries.
Provide accurate and timely information regarding our services.
Resolve customer complaints effectively and ensure customer satisfaction.
Maintain a high level of professionalism and empathy in all interactions.
Document customer interactions and feedback in our CRM system.
Collaborate with team members and other departments to improve customer experience.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Customer service: 1 year (Preferred)
Language:
Hindi (Required)
English (Required)
Telugu (Required)
Work Location: In person
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