Job Description

Contacting Debtor: Reaching

out to customers who have outstanding debts to discuss payment options.

Negotiating Payment Plans: Working

with customers to create manageable payment plans that ensure debts are paid off in a timely manner.

Resolving Discrepancies: Investigating

and resolving any disputes or issues related to outstanding debts.

Record Keeping: Maintaining

detailed and accurate records of all collection efforts, communications, and payment agreements.

Following Up: Regularly

monitoring outstanding accounts and following up with customers to ensure they are adhering to their payment plans.

Compliance: Adhering

to all applicable laws and regulations related to debt collection, such as the Fair Debt Collection Practices Act.

Communication: Effectively

communicating with customers and clients to explain outstanding debts, payment options, and potential consequences of non-payment.

Data Analysis: Monitoring

accounts receivable aging reports and prioritizing collection efforts based on delinquency status.
Skills and Qualifications:

Excellent communication and negotiation skills

.

Ability to prioritize, problem-solve, and multitask

.

Knowledge of debt collection laws and regulations

.

Experience in accounts receivable or related fields

.

Ability to handle customer queries and resolve issues

Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Paid sick time Provident Fund
Education:

Bachelor's (Required)
Experience:

Financial services: 1 year (Preferred)
Location:

Delhi, Delhi (Preferred)
Work Location: In person