Job Description

24129 Benefits HR Analyst (Open)

Position Type: Full time

Location(s): IN.Bangalore.RemoteIN.Chandigarh.Remote, IN.Delhi.Remote, IN.Gujarat.Remote, IN.Haryana.Remote, IN.Hyderabad.Remote, IN.Jharkhand.Remote, IN.Karnataka.Remote, IN.Kerala.Remote, IN.Maharashtra.Remote, IN.Mumbai.Remote

Position Details:

CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.
As a flexible first organization, you can find our remote and on-site locations .

Remote,

Hi, I'm , your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary.

Channel the power of YOU as the next Full-Time Senior Benefits Analyst at CSG.

Who will love this job

• A hybrid - you excel when you can choose your work style - remote, in-office, or a combination of both
• A strategist - you have a consulting mindset that allows others to contribute and work toward a shared vision
• A collaborator - you love to work on projects that have functional workflows
• A producer - you're comfortable quickly switching context and adapting
• An empath - you know how to connect and communicate with different audiences worldwide

What you'll do

• You will report to Total Reward VP to contribute toward standardising our benefits structure in the region to find more meaningful benefits for our employees
• Compliance, Administration & Annual Renewals of Health plans including employees queries, regulatory documentation and configuration of systems facilitating enrollments
• Ownership and delivery of small-to-medium or concurrent long-term projects to support global benefits strategic goals
• Monitor trends, make recommendations to leadership according to local regulations, culture and benefits strategy while supporting external and internal data and audit requirements
• Partner with other teams and consultants to support due diligence and evaluating M&A integration scenarios. Facilitate employee onboarding in partnership with HR
• Partner with teams on strategic management of CSG time away policies ensuring compliance with local regulations
• Enhance employee experience of benefits programmes; foster collaborative relationships with internal and external partners and important partners
• Maintain and provide communications deadlines to current and prospective employees about CSG benefits offerings while managing and delivery of small-to-medium or concurrent long-term projects to support global benefits strategic goals

You should have

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.

• Bachelor's degree in Business Administration, related field, or equivalent experience
• Proficiency in English in a business environment
• 5 years of experience in benefits industry in the APAC region

Perks & Benefits

• Work from Home, in-office, or hybrid
• Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
• Insurance coverage for the family including in-laws, group personal accident and term life insurance policy
• Employee Insurance Top-Up
• Tele consultation
• Meal allowance
• Emotional and Mental Well-being Support
• Parental Leave
• Education Assistance
• Internet reimbursement

Our Story

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our worldwide.

We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.

We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?

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