The Backend Executive is responsible for accurately entering and processing customer orders into the company's system. This role ensures timely order fulfillment, maintains clear records, and coordinates with various departments to guarantee customer satisfaction.
Key Responsibilities:
Order Entry:
Accurately input customer orders into the system, ensuring all details are correct.
Order Verification:
Review orders for completeness and accuracy, addressing any discrepancies.
Coordination:
Coordinate with sales, inventory, and logistics teams to ensure smooth order processing and fulfillment.
Record Maintenance:
Maintain up-to-date records of all orders and related communications.
Customer Communication:
Respond to customer inquiries regarding order status, modifications, or cancellations.
Reporting:
Generate regular reports on order status, processing times, and any issues encountered.
Job Type: Full-time
Pay: ?10,381.02 - ?16,000.00 per month
Schedule:
Day shift
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.