Job Description

Position: Airport Ground Staff Company Overview: Viswamitempowersolution is a leading provider of airport ground handling services in Mumbai, Maharashtra, India. We are committed to providing efficient, safe, and reliable services to our customers and ensuring a positive experience for all airport passengers. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as an Airport Ground Staff at Mumbai Airport. The ideal candidate will have excellent communication skills, a professional demeanor, and a strong commitment to providing exceptional customer service. Key Responsibilities: - Greet and assist airport passengers with check-in, boarding, and baggage handling - Provide information and assistance to passengers regarding flight schedules, delays, and other relevant information - Ensure the safety and security of passengers by following all airport regulations and procedures - Handle and resolve customer complaints or concerns in a timely and professional manner - Collaborate with other airport staff to ensure smooth operations and efficient service delivery - Maintain a clean and organized work environment - Adhere to company policies and procedures at all times - Continuously update knowledge of airport and airline regulations and procedures Qualifications: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Flexibility to work various shifts, including weekends and holidays - Familiarity with airport operations and regulations is a plus - Must be able to pass a background check and obtain necessary airport security clearances Benefits: - Competitive salary - Health insurance - Paid time off - Opportunities for career growth and development - A positive and supportive work environment If you are passionate about providing exceptional customer service and are looking for an exciting opportunity in the aviation industry, we encourage you to apply for the Airport Ground Staff position at Viswamitempowersolution. We value diversity and are an equal opportunity employer.

Skills Required