Job Description

Key Responsibilities

1.

Student Counselling & Conversion

Handle inbound leads (calls, emails, WhatsApp, website). Understand student background, goals, and preferences. Counsel students for UGC-approved

online degrees, diplomas, and certifications

. Suggest suitable programs from partner universities. Follow up and convert inquiries into enrollments.
2.

Program Knowledge & Upskilling

Stay updated on all partner university offerings: eligibility, fees, duration, career outcomes. Create comparison charts (e.g., Online MCA from Amity vs LPU). Understand market trends: high-demand courses, competitor offerings.
3.

CRM & Reporting

Use CRM software to track leads, conversations, and conversions. Maintain accurate student records and daily activity logs. Share weekly reports on lead status, conversions, and feedback.
4.

Sales Support & Coordination

Coordinate with university SPOCs for queries, fee payment issues, or document validation. Guide students through the application and enrollment process. Collaborate with marketing for webinar follow-ups and WhatsApp campaigns.
5.

Content & Marketing Input

Provide feedback to the marketing team on student FAQs and pain points. Help improve counseling scripts, FAQs, and WhatsApp responses.

Required Skills

Strong knowledge of EdTech, online degrees, UGC/AICTE-approved programs. Excellent communication (English & Hindi). Confident on phone, Zoom, and WhatsApp. Prior experience with online courses (Amity, upGrad, Coursera, etc.) is a

plus

. Comfortable using CRM tools, Google Sheets, and basic reporting.

Qualification

Graduate/Postgraduate in any field. Certification in counselling or education sales (preferred).

Incentives & Growth Path

Attractive incentives on every enrollment. Quarterly performance bonus. Growth path to

Team Lead - Online Programs

within 6-12 months.
Job Type: Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Internet reimbursement
Language:

English (Preferred)
Work Location: In person

Expected Start Date: 21/07/2025