24 7 Customer

Company Name: 24 7 Customer Company Description: At [24]7 Innovation Labs, we make it simple for consumers to connect with companies to get things done. Headquartered in Campbell, California, with R&D centres in the US, India, Canada, and sales offices in the US, Canada, UK, and Australia, we provide customer engagement solutions for service and sales powered by a cloud platform that uses big data and predictive analytics to deliver business outcomes.[24]7 is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7’s technology helps companies create a personalized, predictive, and effortless customer experience across all channels.The Product Engineering team at [24]7 is building the next-generation platform to deliver intuitive experiences to consumers when they interact with companies via the Web, Mobile, Interactive Voice Response(IVR) or the plain old phone. Our products crunch huge volumes of data to figure out what consumers' want, even before they ask. We design & develop new product/feature ideas from ground up, in the areas of big data, predictive analytics, modeling frameworks, mobile apps and cool user interfaces. Our work involves building high-performance, highly-available and reliable products that are deployed in distributed environments to offer services in SaaS modality.